Terms and Conditions

These are the Terms and Conditions on which ActivateFit.Gym (“we” or “us” or “our”) is willing to provide membership to you.  Any variation to these Terms and Conditions must be in writing and signed by our authorised officer.

THIS IS AN IMPORTANT DOCUMENT – PLEASE ENSURE YOU READ IT CAREFULLY AS THIS IS PART OF YOUR CONTRACT

Current Offers

Reformer Pilates T&C’s

  • Reformer Pilates Members have exclusive access to Reformer Pilates classes. All other classes are included in a regular membership.
    • Reformer Pilates socks must be worn during class
  • Bookings are required to participate in classes through the Clubfit App. In the event of a waitlist you will have 2 hours to claim your position should space become available.
  • Cancellation is required 4 hours prior to class commencement.
    • If Cancellation is done within 4 hours prior to class commencement, a $5 cancellation fee will be applied to your membership.
    • If No-Show occurs, a $5 no-show fee will be applied to your membership.
  • Classes may be subject to change or cancellation due to unforeseen circumstances. ActivateFit.Gym will take reasonable efforts to notify the affected members in advance.
  • The member is responsible for arriving on time for class. Late arrivals may not be accommodated.

Reformer Birthday Sale T&C's

Promotion Period:

  • The Reformer Pilates Birthday Sale is valid only on 4th March.

Discount on Direct Debit Memberships:

  • A $5 discount applies to all new direct debit memberships purchased on 4th March.
  • The discounted rates are:
    • UTS Student: $34.95 per week
    • Other Student: $39.95 per week
    • General Public: $44.95 per week
  • A valid student ID must be presented to qualify for the student rates.
  • Pilates socks must be worn in Reformer room for each session
  • This offer cannot be combined with any other promotions or discounts.
  • The first 20 people who sign up for any membership on 4th February will receive a free yoga mat.
  • $10 Access Card required

General Terms:

  • All promotional offers are subject to availability.
  • The promotion is non-transferable and cannot be redeemed for cash.
  • The Reformer Pilates studio reserves the right to amend or withdraw any of the offers at any time without prior notice.
  • Standard membership terms and conditions apply

Member Loyalty Program Terms & Conditions

Eligibility:

  • The member loyalty program is open to all members.
  • Points are valid and calculated from 1st February 2025

Earning Points:

  • Members earn points for each visit to our location.
  • Points are awarded at a rate of 1 point per visit (eligible for 1 point per day) and may vary for special promotions.

Points Tracking:

  • Points can be tracked through your clubfit account or by asking staff during your visit.
  • It is the member’s responsibility to ensure their visits are recorded accurately.

Redemption:

  • Redeem your points for apparel only with staff at reception.
    • 150 Visits = $30
    • 200 Visits = $40
    • 250 Visits = $50

Expiration:

  • Points will expire after 12-months of inactivity (no visits).

Non-Transferable:

  • Points and rewards are non-transferable to other members and cannot be exchanged for cash or any other product.

Program Changes:

  • We reserve the right to modify or terminate the member loyalty program at any time without prior notice.

Conduct:

  • Any fraudulent activity, including but not limited to account sharing or manipulation of points, will result in disqualification from the program.

Liability:

  • We are not responsible for lost or stolen points or rewards.
    1.  

5 for $65 Reformer Pilates Classes

We’re excited to have you experience our facilities with our 5 for $65 Reformer Pilates Classes. Please read the following terms and conditions carefully before participating:

 

Eligibility:

  • You will only able to claim once per person.

Time Period:

  • The classes must be completed during a 14 day period from start date.
  • The sale period cannot extend beyond the sale dates.

Facility Access:

  • You will be able to get full access to the entire group fitness class timetable.
  • The sign-up process must be done in full.

3 Day Free Trial

We’re excited to have you experience our facilities with our 3-Day Trial. Please read the following terms and conditions carefully before participating:

Eligibility:

  • To be be eligible for the 3-day free trial you must be UTS Staff, Student or Alumni.

Trial Period:

  • The 3-Day Trial is available to new customers only. Participants must be at least 18 years old and provide valid identification.
  • The trial period is valid for three consecutive days from the date of activation.
  • Advance booking may be required for certain classes or facilities. Please check with our front desk for availability and reservation details.

Facility Access:

  • During the trial period, you will have full access to our gym facilities, including equipment, group classes, and amenities available to standard members.

Code of Conduct:

  • Participants must adhere to our gym’s code of conduct, which includes respecting staff and fellow members, using equipment responsibly, and following safety guidelines.

Trial Extension:

  • The 3-Day Trial cannot be extended or reactivated after its expiration.

Cancellation:

  • Participants can cancel the trial at any time by notifying the front desk. No fees will be charged for cancellation.

Usage Policy:

  • Participants are expected to use the gym facilities for personal fitness purposes only. Any misuse or illegal activities will result in immediate termination of the trial.

Marketing and Promotion:

  • By participating in the 3-Day Trial, you consent to being included in our marketing materials and promotions. If you wish to opt out, please inform our staff.

Amendments:

  • ActivateFit.Gym reserves the right to modify or amend these terms and conditions at any time without prior notice.
  • By participating in the 3-Day Trial, you agree to abide by these terms and conditions. If you have any questions or concerns, please feel free to contact our staff.

Cooling Off Period

This membership has a seven (7) day cooling off period, during which time you can cancel and a full refund will be provided by us from the date on which the initial payment was made.

Membership Cancellation

After the seven (7) day cooling off period, membership may only be cancelled with written confirmation to us, from a recognised medical practitioner, confirming you are not able to continue with any physical activity. If approved by us, the remaining component of the membership may be refunded to you.

Direct Debit Membership Cancellation
After the seven (7) day cooling off period, you may cancel your Direct Debit agreement with us with 28 days written notice.

Membership Transfers

Under no circumstances can this membership be transferred from you to another individual.

Activatefit Club Rules

You must at all times adhere to the Rules of ActivateFit.Gym and the directions of our authorised staff. The Rules of ActivateFit.Gym can be found on this document, on the club’s website and/or can be emailed/posted to you upon request.

Damages/Personal Injury

In consideration of being granted membership to ActivateFit.Gym, you expressly release and discharge ActivateFit.Gym, ActivateUTS/UTS Union Ltd, its directors, employees and contractors to the maximum extent applicable at law from any claim or any liability for loss, damage or injury, which may be sustained by you arising from your use of the premises, participation in any programs or activities held on the premises and/or by utilisation of the equipment offered therein.

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